Telecoms Handover Service

Handover packs
delivered right,
first time.

Your mobile engineers capture structured site data on Android and iOS. We compile, quality-check, and deliver client-ready Hand Over Packs — so your rollout stays on schedule and your sites pass first time.

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UK Built Telecoms specialists
Android & iOS Offline-capable apps
AI Validation Powered by xAI
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AI-Powered Quality Control

Every image checked before it reaches your HOP

Smart HOPs uses xAI image recognition to analyse every photo your engineers upload on site. The AI verifies each image against your client's requirements — correct section, landscape orientation, visible labels, and the right equipment — flagging mismatches instantly so engineers can retake before leaving site.

  • Automatic matching to client HOP section requirements
  • Landscape orientation and framing checks
  • RF labels, feeders, and cabinet content recognition
  • Real-time feedback in the mobile app — increasing Right First Time
AI review example — image quality and xAI review passed for a Surge Protection Device photo

xAI validation on every photo upload

On-site telecoms documentation — antenna brackets, feeders, RF labels and field of view captures

The Problem

Enterprise field service platforms weren't built for telecoms HOPs.

Generic workforce tools handle scheduling and work orders. They don't understand sector photos, feeder labelling, RF hazard documentation, or your client's specific HOP template. The result: rework, delays, and rejected handovers.

📡

Purpose-built for telecoms

Structured capture for cabinets, antennas, feeders, AISG cables, and site general — mapped directly to your HOP sections.

✅

AI-validated on site

xAI image recognition checks every upload against your client's requirements in real time — before the engineer leaves site.

⚡

Faster than doing it yourself

Engineers capture on site in minutes. LiveView lets your project team monitor progress in real time. We handle the assembly.

The Process

From site visit to signed-off HOP

Four clear steps. Your engineers capture on site, AI validates every image, and a complete compliant handover pack is delivered.

01

Assign the job

Load your client's HOP template. Assign the job to one or more engineers. Everyone knows exactly what to capture.

02

Capture on site

Engineers work through structured checklists on Android or iOS. xAI validates each photo against your client's requirements as it's uploaded.

03

Live audit

Project managers monitor progress in LiveView. Spot gaps before the engineer leaves site. Merge contributions from multiple engineers automatically.

04

Deliver the HOP

Data is compiled into your client's Hand Over Pack format — reviewed, complete, and ready for sign-off.

Telecoms site mast Data flow arrow Client Hand Over Pack

Site to HOP, seamlessly

Structured field capture flows directly into your client's template. No manual copy-paste, no reformatting spreadsheets, no chasing missing photos.

The Platform

Everything your handover programme needs

Mobile apps for the field, xAI validation on every upload, LiveView for the office, and a delivery pipeline that turns site data into client-ready documentation.

Smart HOPs on-site mobile capture

On-Site Capture

Guided checklists ensure every photo, label, and measurement is captured in landscape or portrait as the client requires, placed in the right section. Offline for when the site is shut down.

LiveView real-time site monitoring dashboard

LiveView Auditing

Monitor every site in real time against your internal or client templates. Search, filter, and intervene before incomplete data becomes a programme delay.

Client Hand Over Pack output

HOP Delivery

Automatic compilation into your client's HOP format. Multi-engineer contributions merged, quality-checked, and delivered — ready for sign-off.

Why Smart HOPs

Focused beats generic

Enterprise field service platforms are powerful — but not designed for telecoms handover. Smart HOPs does one thing exceptionally well.

Generic FSM Platforms

Broad workforce management

  • Scheduling, dispatch, and CRM bundled in
  • Months of configuration before first HOP
  • Per-seat licensing at enterprise scale
  • No native understanding of telecoms HOP templates
  • You still assemble the handover pack yourself

Smart HOPs

Telecoms handover specialists

  • Purpose-built for HOP capture and delivery
  • Live in days, not months — 60-day free trial
  • Transparent document-based pricing from £50/month
  • Your client's template, mapped section by section
  • We deliver the finished Hand Over Pack

Pricing

Straightforward pricing, no surprises

Start with a 60-day free trial, then choose the plan that matches your rollout volume. Every tier includes Android and iOS apps with xAI image validation.

Trial

Free Trial

£0 / 60 days

Prove the workflow on real sites before you commit. No credit card required.

  • Up to 20 HOP documents
  • Android & iOS apps
  • One HOP template configured
  • LiveView dashboard access
  • xAI image validation included
Start Free Trial

Individual

Solo Engineer

£50 / month

For individual engineers or small teams getting started.

  • 25 documents per month included
  • £20 per additional document
  • xAI validation
  • Standard telecoms HOP templates
  • Email support
Get Started

Starter

Small Programme

£750 / month

For teams running a steady stream of site handovers.

  • 100 documents per month included
  • £15 per additional document
  • Up to 10 user accounts
  • LiveView & multi-engineer merge
  • xAI image validation
  • Priority support
Get Started
Most Popular

Growth

Active Rollout

£1,200 / month

For programmes with consistent monthly handover volume.

  • 200 documents per month included
  • £12 per additional document
  • Up to 50 user accounts
  • LiveView & multi-engineer merge
  • xAI image validation
  • Priority support
Get Started

Scale

High Volume

£2,800 / month

For large rollout programmes with hundreds of sites per month.

  • 400 documents per month included
  • £10 per additional document
  • Unlimited user accounts
  • LiveView & multi-engineer merge
  • xAI image validation
  • Custom integration for external applications
  • Custom activity reporting
  • Dedicated account support
Get Started

Enterprise

National Rollout

£9,600 / month

For nationwide programmes at full scale.

  • 1,200 documents per month included
  • £6 per additional document
  • Unlimited user accounts
  • LiveView & multi-engineer merge
  • xAI image validation
  • Custom integration for external applications
  • Custom activity reporting
  • Dedicated account manager
Contact Sales

All plans include Android & iOS apps, LiveView auditing, and xAI-powered image recognition. Additional documents are billed at the overage rate for your tier.

Mobile Apps

Available on Android and iOS

Your engineers download the app, log in, and start capturing. No complex setup.

Get it on Google Play
Download on the App Store

Get In Touch

Let's talk about your handover programme

Tell us about your rollout, your client's HOP template, and how many sites you're working. We'll recommend the right tier and get you started.

What to expect

We'll respond within one working day. For free trials, we can have your template configured and engineers on site within a week.

🌐 www.smarthopsdev.info
📍 United Kingdom